Vesper Support
Let’s solve it together.Questions, issues, bug reports, and feedback are welcome.
Send a note to the support email below. There is no contact form, and you never need to send private source code.
Helpful details
Including a little context helps us understand what happened.
- What you were trying to do
- What happened and what you expected
- Vesper app version
- Device or OS version, if relevant
- Steps to reproduce the issue
GitHub Sync is not working
Confirm the device has internet access and that Vesper is connected to GitHub with a fine-grained personal access token that can access the repository and has Contents read/write permission.
- Clone with the full HTTPS repository URL, such as
https://github.com/owner/project.git. - Save or discard open Editor changes before pulling or switching branches.
- Review Changed Files and create a commit before pushing.
- If authentication fails, disconnect and reconnect GitHub with a valid token.
Never send your GitHub token in a support email.
AI feature is not working
First confirm that AI Coding Assistant is enabled, a supported provider is selected, and the API key was created through that provider’s API account. A ChatGPT or Claude password is not an API key.
- Verify the API key in Vesper Settings, or regenerate it directly through your provider account.
- Confirm the selected model is available to that API account. You can choose a recommended model or enter a supported custom model ID.
- Check that your provider account has billing or API credit available and has not reached a quota or rate limit.
- Confirm the device has an internet connection. Vesper’s editor and terminal continue to work offline.
Never send your API key in a support email. Vesper does not control or bill provider API usage; charges are handled by the provider associated with your key.
Quick checks
For editor or terminal issues, confirm the script is valid Python, review terminal output for errors, and try restarting the app if the interface becomes unresponsive.